Our goal is to offer you the best shipping options, no matter where you live. In many cases we offer FREE tracable shipping!
Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
1. Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our warehouse for dispatch within 24 hours after the order is placed during working days. Packing and shipping can take some times additional 2-3 business days.
2. Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
We source our products from several vendors. This allows us to offer a lot of exciting high quality products with good design. Because we ship from multiple warehouses, the ETA is usually 5 -10 work days within Europe. May take longer tome to other countries. It depends on the customs and shipping company in your country, that's out of our hands
Lost packages are very unusual but slight delays are possible specially during Christmass season. Please don't panic it your package is late. Try to track your package. We have special Customer Protection Program, in worst case (very uncommon) when package does not arrive after 60 days you will get your money back from us.
Door-to-door couriers (EMS, UPS, DPD, DHL) may be avalible on request, shipping fees are much higher for those shipping options.
IMPORTANT: Please always provide your correct email, name on your home door or c/o name, shipping address and your phone number to prevent problems. We will not be responsible for lost packages due to wrong shipping address.
SHIPPING WORLD WIDE
We ship to all coutries.
We will email you a tracking number, usually one day after your order has been placed.Please click here for tracking.